Jamaica Now

Jamaica Now

Jamaica Homes Knowledge

How do I make a complaint to the Rent Assessment Board?

Jamaica Now's avatar
Jamaica Now
Jul 23, 2024
∙ Paid

When lodging a complaint with the Rent Assessment Board, whether initiated by a landlord or a tenant, it’s essential to follow proper procedures for resolution. Here’s a comprehensive guide:

Initiating the Complaint Process

Regardless of whether the complaint arises from a landlord or a tenant, the Rent Assessment Board emphasizes a consultative approach. No action is taken until both parties have been consulted and given an opportunity to present their concerns. This ensures fairness and transparency in addressing rental disputes.

Avoiding Direct Court Proceedings

Both landlords and tenants are encouraged to refrain from resorting directly to court proceedings when faced with rental-related issues. Taking matters straight to court bypasses the preliminary steps necessary for resolution and often results in redirection back to the Rent Assessment Board. By engaging with the Board first, parties can benefit from a structured process designed to address concerns effectively.

Utilizing the Re…

User's avatar

Continue reading this post for free, courtesy of Jamaica Now.

Or purchase a paid subscription.
© 2026 Jamaica Homes · Privacy ∙ Terms ∙ Collection notice
Start your SubstackGet the app
Substack is the home for great culture