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Jamaica Now

Jamaica’s Digital Future Is Stuck in Bureaucracy

Dean Jones's avatar
Dean Jones
Mar 13, 2026
∙ Paid

Over the past year there has been a steady stream of announcements about new online platforms, electronic systems, and digital services. A paperless vehicle fitness certificate here. A new government portal there. An online engagement system for land services. Training programmes for entrepreneurs. A disaster-response website.

These initiatives are not useless. In some cases, they are necessary improvements.

But they are also piecemeal.

Piecemeal compared to what is actually required.
Piecemeal compared to what is technologically possible.
And piecemeal compared to the scale of the transformation Jamaica keeps telling the world it is undertaking.

The uncomfortable truth is that Jamaica is not yet undergoing true digital transformation. What we are seeing instead is a collection of isolated technology initiatives scattered across ministries and departments, each operating within its own administrative silo.

That approach will never produce a digital nation.

“Digital transformation is not a col…

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